This website is operated by KNT Jewelry (“KNT”, “us”, “we”, or “our”). These Terms and Conditions of Use apply to all visitors and users of the Site (“Users”, “you”, or “your”). They govern your access to and use of the kntofficial.com website, microsites, mobile sites, mobile applications, and your use of interactive features, widgets, plugins, content, products, assets, downloads and/or other online services that we own and control or post links to these Terms (collectively, the “Site”, “web”).
Please read these Terms carefully before using the Site. By using the Site, you signify that you have read, understand, and agree to abide by these Terms and Conditions of Use. If you do not agree to these Terms or our privacy statement, you must not access our Website.
Access and Use of the Website
We reserve the right to change, modify, add, or delete portions of these Conditions at our discretion without notice. We will not be liable if, for any reason, all or part of the Website is unavailable at any time or for any period. From time to time, access to certain parts of the Website or the entire Website may be restricted to specific users, including registered users.
To access the website, you need to provide accurate and complete information. Our website’s privacy policy will govern this information. You agree that all your username, password, and security information are kept confidential and not shared anywhere. You should contact us as soon as possible if there is any unauthorized access or suspected security breach. We can deactivate your account if you violate the Terms of Service.
Please use the interactive features on the website solely for relevant and appropriate requests related to the business.
In addition, the website might have chat rooms, chatbots, and other messaging or communication tools (referred to as "Interactive Features'' overall). Please know that you will only post, send, and receive content and messages that are appropriate and relevant to KNT's business when using the interactive features. By using any Interactive Features, you agree to abide by these Terms.
Our website does not control or endorse the content in interactive features and disclaims liability for any actions resulting from their use. We reserve the right to review and remove content posted in interactive features without notice and for any reason.
Intellectual Property Rights
All contents, features, and functionality of the Website (including but not limited to information, text, designs, graphics, pictures, logos, trademarks, video, applications, software, and arrangement) are owned by KNT, licensors, or other providers and are protected by United States and United States copyright, trademark, and patent laws. U.S. and international patents, trade secrets, and other intellect. No part of the Website can be copied, distributed, reproduced, republished, publicly displayed, transmitted, or sold without prior consent.
Unauthorized use of the Website terminates your right to use it. You must return or destroy any copies of materials you have obtained. Any use of the Site that these Terms do not specifically permit is prohibited and may be illegal regarding copyright, trademarks, and other laws.
You cannot use any name, logo, tagline, or mark of KNT without prior written consent.
Third-Party Materials
The Website may contain content, features, and hyperlinks provided by third parties (collectively referred to as “Third Party Materials”). We do not have control over the Third-Party Materials and are not responsible for their accuracy, completeness, appropriateness, or reliability.
If you decide to use and interact with Third Party Materials, be aware that you may be subject to separate terms and conditions set by the third party. You should examine the relevant terms and policies, which include privacy practices and data collection methods, for any website you visit from our Website or any applications you use or download from our Website. KNT is not liable for any transmissions or actions related to Third Party Materials. The inclusion of Third Party Materials on the website does not imply an endorsement or association with KNT.
Merchandise and Orders
KNT offers various products and services, along with the opportunity to access additional information or make purchases. The information provided may have errors, omissions, typographical errors, or be outdated, and it is solely for informational purposes. KNT is not bound by this information in any way.
Additionally, all descriptions, images, references, features, content, specifications, products, and prices mentioned or displayed on the website are subject to change without notice. Unless stated otherwise, prices on the website are quoted in U.S. dollars, unless a different currency is selected.
Price and Payment
KNT will add shipping and handling fees as well as applicable sales/use tax in the United States only. You agree it is your responsibility to pay all fees associated with the purchase (including without limitation, indirect taxes, value added taxes, fees, duty, import/export charges, or any similar governmental charges not included in the price of our products (collectively, “taxes”), shipping, handling fees, and surcharges at the rates in effect when the charges were incurred (these fees, together with “taxes” are “fees”).
You agree to indemnify and hold KNT harmless from any tax liability or penalties resulting from the failure to fulfill payment obligations. You acknowledge and agree that you will not be entitled to any refund or credit as a result of your failure or unwillingness to pay the fees, including within the 30-day return policy.
KNT reserves the right to discontinue or change specifications, availability, and prices of products and services without prior notice. KNT reserves the right to accept or decline an order, even after order confirmation. If an order needs to be canceled after the credit card has been charged, we will issue a credit to your credit card in a reasonable time frame.
When merchandise is shipped to consumers, ownership of the merchandise passes to them no matter where they reside. KNT is not liable in case the jewelry is not in our possession. This includes shipping, packaging, handling, etc. If you want to ensure your warranty is not voided, please consult us to determine the best way to safely ship and receive your jewelry.
Lifetime Warranty
KNT offers a free lifetime warranty against manufacturing defects on all purchased jewelry. By purchasing a KNT product, you agree to the KNT Warranty.
Under the warranty, KNT will replace items or provide a refund equal to the original price. During the natural lifetime of products, we provide free inspection, refurbishment, and plating.
Our warranty applies to common defects including loose prongs, cleaning, rhodium plating, etc. Some issues that cannot apply to the warranty are abrasive materials, extreme temperatures, third-party repairs, misuse, negligence, or customer-provided materials.
At the start of the warranty process, we begin by examining the returned product alongside a jewelry expert. We assess the necessary repairs and provide pricing for any repairs that fall outside the coverage of the KNT Warranty. We will communicate with you regarding any paid repairs that may be required. We will not proceed with any paid alterations or repairs without obtaining your explicit permission. Customers will cover all shipping and insurance costs.
Any resizing, customizing, and other alterations performed on your own or by third parties will void the KNT warranty.
* Please be aware that the customer is responsible for covering the shipping fees for this process.
Re-Sizing
Within 12 months from the shipping confirmation date, rings purchased directly from KNT are eligible for the first re-size free of charge. However, customers are responsible for the costs associated with any re-sizing requests after the first free re-size.
Re-sizing must be done directly through KNT or an approved service center after consulting with a KNT specialist. KNT will determine the extent to which a ring can be re-sized and whether the alteration falls under the lifetime warranty or requires additional charges.
Subsequent re-sizings and complex alterations incur charges determined on a case-by-case basis and communicated to the customer before any work is done.
Re-sizing a ring through a third party without consulting KNT automatically voids the warranty. KNT is not liable for any costs or damages resulting from third-party alterations.
User Contributions
The Site may include user-generated content that is created, posted, commented on, or messaged by users, such as images, audio, video, logos, emails, texts, etc (collectively referred to as "User Contributions"). You acknowledge that you take full responsibility for these User Contributions, including legality, dependability, accuracy, and suitability. KNT disclaims all liability for any loss or harm resulting from your reliance on any User Contributions and neither endorses nor is responsible for any of them.
By accepting this Term, you agree to give KNT the rights to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties your User Contributions for any purpose. We have the right but are not obligated to: (i) keep track of User Contributions, (ii) change, remove, or refuse to post or permit any User Contributions; (iii) reveal any User Contributions and the circumstances of their transmission; and (iv) implement legal measures in case there is any unauthorized or illegal user contributions.
Your User Contributions must not:
- contain abusive, insulting, discriminating, abusing, violent, harassing, or other objectionable content;
- encourage the publication of sexually explicit content;
- infringes upon the legal rights of others, including their right to privacy and publicity; or otherwise conflicts with our Privacy Policy;
- contain unauthorized advertising or promotional materials (such as spam, junk mail, etc.)
- contain a virus or other harmful elements;
Social Media Features
This website may include social media tools that allow you to:
- send emails or other messages with specific material, or links to certain content on this website;
- establish a link to this website from your website or other third-party ones;
- display limited sections of this website on your own or other third-party websites;
- You are not allowed to:
- create a link to this website from websites that are not owned by you;
- make the website or any of its parts to be shown on other websites;
- take actions on this website that might violate one of these Terms.
You may only use these features in the ways that we have provided them, and you must abide by these Terms at all times. We have the right to disable the links and social media services at any time without notice. If you access any other third-party websites that are linked to this website, you also accept the terms and conditions of use for such websites.
Messaging/Phone Calls Terms & Conditions
These terms and conditions apply to our text messaging platform. You accept these terms and conditions by choosing to receive SMS marketing and notifications when you (i) submit your phone number at the checkout section, (ii) use our subscription form, or (iii) create an account.
By providing your phone number and/or subscribing to our text notifications, you consent to receive promotional phone calls and automated marketing texts about our products and services. There may be message and data fees.
Please notify us if there is any change in ownership of your phone number. We might disable or terminate your account if we discover that your phone number is not true or accurate.
Restrictions on Use
- You consent not to use the website for any reason that is against the law or prohibited by these Terms, including but not limited to:
- transmit prohibited, threatening, abusive, fraudulent, violent, defamatory information;
- impersonate any individual or organization without getting their consent;
- forge or remove author credits, legal notices, or labels of the origin/source of software;
- falsify your association with any individual or organization, including the source of information you submit;
- reproduce, copy, download, transmit, or distribute information on the website without prior consent;
- transmit viruses, worms, trojan horses, or other types of software that are harmful to KNT or users’ computers and systems.
If users break these Terms, we might investigate and use law enforcement to prosecute. We will immediately suspend or terminate your access to the website without prior notice after detecting violations.